i've met, i was in birmingham, alabama, recently and i met a mother whose daughter fortunately did not take her own life but it was such a scare and she's put in place a number of programs and i found myself in awe of her. but at the same time, i come from a family of doctors, actually, i'm the only lawyer. all my 4 siblings were doctors, i promised them i'd never be a plaintiff's personal injury lawyer and i kept my promise. but when i heard this very earnest person talk about how she's invested so much time and energy into bullying, i found myself asking, how do we know it's working? there are a lot of things that seem intuitively plausible and appear to be anecdotally moving the ball forward, but we need to move beyond that. we need to, among other things, figure out what indeed are practices that work and we need to understand in so doing that what may work in sioux falls may not work in san francisco. we get that. so solutions need to be taylored to local communities, solutions need to reflect the fact that there are many, many dimensions to this issue. let me tell you about the f